insurance3

vendredi 4 janvier 2019

Health Insurance] Help with charges with a previous insurance company

I wasn't quite sure how to summarize my issue in the title, but I'll try keeping things short....
In March of last year I was able to sign up for insurance through my previous employer. They told me it would take about 2 months to send the card out, which at the time was fine, but I never received it. I spoke to HR and they got another one issued to me, but while I was waiting for that second one (some time in July) I had a doctor's visit I couldn't have avoided. I went, and they told me I didn't need to worry about my insurance information; that I could wait until I got the card in the mail, and just bring it in with me to my next appointment (which is in January - a few weeks from today). I asked if they wanted me to call in with the information when I got the card in the mail, but they waved me off and repeated that I should just bring it with me in January and it wouldn't be a problem. So I believed them. I don't have a lot of experience or education with this stuff.
The problem is, I switched jobs. I don't work for that company anymore. I do have a new job and new insurance (with the same insurance company, ironically), but I don't know what to do about the prior charge. I still have the old insurance card (which I hadn't actually gotten until October) and everything, but... I don't think that helps anything much.